ERCAN ŞAHİN

SENIOR TECHNICAL BUSINESS ANALYST

Dubai, UAE | sahinercan.cs@gmail.com
linkedin.com/in/sahinercan | medium.com/ercanvari

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SUMMARY

Senior technical business analyst and former Product Owner with 7+ years of delivering digital products on integration-heavy platforms: betting and lottery, ERP and API-driven products. Experienced across the product lifecycle, from discovery and requirements to backlog, roadmap and release. Proven track record across the Southeast Asian and Caucasus region, orchestrating the end-to-end delivery of 50+ game integrations and managing partnerships with 8+ global providers. Expert at coordinating diverse, cross-functional teams to translate complex business requirements into scalable, international solutions.

SKILLS

Business Analysis: Requirement Analysis, BRD, Stakeholder Management, Backlog Management, User Stories, Prioritization, Sprint & Release Planning, Change Management, Data Analysis, 3rd Party Integrations.

Product Ownership: Product Roadmap, Backlog Grooming, Prioritization (MoSCoW, RICE), Acceptance Criteria, KPI & OKR Definition, Go-to-Market, Stakeholder Alignment.

Methodologies & Tools: Agile-Scrum, Kanban, BPM, UML, C4 Model, JIRA, Figma, Lucidchart

Technical Skills: SQL, RESTful APIs, Kafka, WebSockets, Postman, Grafana, Kibana, .NET, JavaScript.

WORK EXPERIENCE

Senior Business AnalystUAE | Dubai
CyberSpeedJan 2026 - Now
  • Manage the product backlog and end-to-end delivery of platforms for a multi-brand ecosystem (10+ brands) across Vietnam, Thailand, Cambodia and the Philippines.
  • Lead the migration of legacy systems into a unified monorepo, using C4 models and technical diagrams to document complex system architecture flows.
  • Deliver technical features and backend integrations end to end, balancing multi-market requirements with high-performance system standards.
  • Align diverse, cross-functional engineering teams and global stakeholders to drive the product forward in a fast-paced environment.
Şanstech (National Betting Infrastructure Provider)Turkey | Remote
Product OwnerJan 2025 - Jan 2026
  • Owned requirements for a Central Betting System, reverse-engineering the risk management module of a leading global gaming technology provider to define the new system.
  • Designed and documented end-to-end requirements for a Central Lottery System for Georgia, including backoffice, game engine and prize pool management.
  • Authored BRDs for Risk Management, Event Module Management, Sportsbetting, Wagering processes.
Senior Technical Business AnalystJul 2023 - Jan 2025
  • Designed and launched customer engagement campaigns: deposit bonus, sportsbook insurance, cross campaigns, player segmentation, CRM journeys and prepaid betting cards.
  • Managed day-to-day provider operations across 8 third-party providers, including daily reconciliation.
  • Supported operations for a high-traffic platform with hundreds of thousands of monthly visits.
Technical Business AnalystAug 2021 - Jul 2023
  • Delivered 50+ game integrations (36 slot games, 17 virtual sports, 4 lottery) across multiple providers.
  • Collaborated with international partners, including projects delivered for Azerbaijan, leading processes with external providers and coordinating 8 third-party system integrations (Betradar, SidePlay, 7777, NSoft).
Developer AnalystTurkey | Sakarya
Tırsan Trailer A.ŞJan 2020 - July 2021
  • Developed internal Task Management module improving team visibility and tracking.
  • Built HR Payroll modules, saving 15+ hours/month for the HR unit.
  • Authored technical onboarding documentation reducing training time from 2 months to 1 month.
  • Automated approval workflows across Finance and QA departments using BPM tools.
Software DeveloperTurkey | Sakarya
SPS Group CompanyFeb 2019 - Jan 2020
  • Improved ERP systems through development with .NET and MSSQL, ensuring performance and reliability.
  • Optimized business processes for MRP, Inventory, Work Orders and Procurement to enhance efficiency.
Frontend DeveloperNetherlands | Amsterdam
OFoundationOct 2016 - Mar 2017
  • Re-coded plug-in-based websites using modern client-side languages.
  • Gained experience in stakeholder communication using Kanban practices.

EDUCATION

Bachelor of Engineering in Computer Science | Sakarya University2010-2015

PROJECTS

Volunteer Project for Children | Croatia | Suncokret FoundationMar 2016 – May 2016

LANGUAGES

Fluent in English, Native in Turkish